I own my home | Manage your home

What are you looking for?

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Understanding your rent

We want to make it easy for you to pay your rent in whichever way suits you best. If you're struggling, we are here to help.

Repairs and maintenance

See who is responsible for certain repairs and maintenance in your home, including major works and defects.

Service charges

Our guides will give you a general idea of service charges for your home.

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Home ownership fees

Learn more about our home ownership administration fees.

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My agreement with Stonewater

See your rights and responsibilities as a Stonewater customer as well as our responsibilities to you as your landlord.

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Increasing shares in your home

Want to buy further shares in your home? Find out more about staircasing to increase your ownership.

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What do I need permission for?

Under the terms of your agreement with us, sometimes you'll need to seek permission from us.

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Remortgaging, transfer of ownership and lease extensions

Find out more about transactions that impact the legal ownership of your home, like remortgaging and extending your lease.

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Subletting your home

Whether you can sublet your home depends on your agreement with us.

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Selling your home

Your agreement with us will determine how involved we need to be in the process of selling your home.

Manage your home with MyHome

MyHome is your place to manage your home, 24 hours a day, seven days a week. Register now.

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Looking after your neighbourhood

Read our advice on improving the appearance of your neighbourhood. This covers rubbish and bins, pests, trees and more.

Living more sustainably

Discover simple changes you can make in your day-to-day life to minimise your impact on the environment and save money.

Manage your home with MyHome

Report repairs, make payments, and much more with MyHome on the web or via the app. Available 24 hours a day, seven days a week.

Go to MyHome

Home ownership handbooks

The handbooks below provide you with lots of useful information to help you manage your home, as well as pointing you in the right direction if you need support.

Leasehold handbook Download639.63 KB
Shared ownership handbook Download678.35 KB
Shared ownership lease handbook Download667.96 KB
Retirement living leasehold handbook Download575.33 KB

I own all or part of my home

Manage your home with MyHome

Home ownership handbooks

Understanding your rent

Protecting your home

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