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My agreement with Stonewater
This page is designed to help you understand your rights and contract with Stonewater, whether you rent or own all or part of your home.
Moving, swapping or leaving your home
Find out what to do if you're thinking about moving, swapping and leaving your Stonewater home.
Service charges
Learn about our service charges, including what the different charges cover and how they work.
Paying rent by Direct Debit
Find out how to pay your rent by Direct Debit.
Paying your rent
Find out how to pay your rent, what your rent covers, and what financial support may be available if you are struggling.
Protecting your home
Find out how to protect your home, with tips on frost damage prevention, burst pipes, pests, and damp and mould.
Planned improvements
On this page you will find more information on what to expect from planned improvements to your home.
Estate services
On this page you will find information on our estate services, including grounds maintenance and cleaning of communal areas, and how to report any issues.
